AI engineering glossary · AI ethics law product

What is AI incident?

AI incident: An event where the development or use of an AI system led to, or nearly led to, harm, such as discriminatory outcomes, safety failures, privacy breaches or serious misinformation. Organisations track and learn from incidents, and public databases catalogue them.

Level: intermediateTopic: AI ethics law product

AI incident: an example

A chatbot exposes another customer's order details in a reply, and the team logs it as an incident, fixes the retrieval bug and informs affected users.

Related terms

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Where you learn it

AI incident is part of the AI Engineering Program, which teaches it with notes, a hands-on lab and an exam. The first lesson is free.

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