AI engineering glossary · MLOps, LLMOps cloud
What is on-call?
On-call: An arrangement in which engineers take turns being reachable to respond to alerts and outages outside normal working hours. Clear runbooks and fair rotations help keep services reliable without burning people out.
On-call: an example
This week's on-call engineer is paged at 2 a.m. when the payment model's endpoint stops responding.
Related terms
- Alerting
- Incident response
- Runbook
- Service level objective
More MLOps, LLMOps cloud terms
- OpenTelemetry
- Population stability index
- Postmortem
- Prometheus
- ReplicaSet
- Resource requests and limits
- Role-based access control
- Rolling update
Where you learn it
On-call is part of the AI Engineering Program, which teaches it with notes, a hands-on lab and an exam. The first lesson is free.