AI engineering glossary · NLP embeddings

What is intent classification?

Intent classification (also called Intent detection): Assigning a user's message to one of a fixed set of goals, such as check_balance or cancel_order, so a system knows what action to take. It is a text classification task usually paired with slot filling.

Level: beginnerTopic: NLP embeddings

Intent classification: an example

"Where is my parcel?" is classified as the intent track_order.

Related terms

More NLP embeddings terms

Where you learn it

Intent classification is part of the AI Engineering Program, which teaches it with notes, a hands-on lab and an exam. The first lesson is free.

Before you go

Take the cheat sheet with you

One free PDF: the key AI-engineering terms, formulas and Python idioms. No spam; unsubscribe any time.